Standard shipping is a flat rate of $5. Orders greater than $99 ship free throughout the US.
When will my order ship?
Most orders are in route within 48 hours. We generally ship through USPS or UPS and it takes 2-3 days from carrier on average for products to arrive. If you need your item sooner please email me at hello@eileensessentials.combefore you place your order. For customized orders, production time usually runs around 5-6 business days (M-F).
Uh oh, USPS/UPS lost my package!
All packages receive tracking numbers and are usually able to be located. Sometimes the carrier provider has delays, which are out of our control. Packages that are marked as delivered, but are “not received” are your responsibility to track down. We wish we could help more but we am not able to track them down on our end. We unfortunately do not issue refunds on lost packages without proof.
